Policy

REFUND POLICY

Your satisfaction is important to us, and we strive to make your dating experience as efficient and effective as possible. However, if for any reason you have concerns about your subscription, please email us at support@e-love.co. Please include in your claim explanation of reasons for the refund, and your order information in matter to get full/partial refund according to the remained credit and system usage. We will contact you within two business days from the date email received. We will work hard to resolve your concerns quickly and fairly.

Policy Changes:

e-love.co reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on support@e-love.co. You agree to periodically review our website, including the current version of our Refund Policy. Our refund policy is made available on our website. It is your obligation to review our refund policy for any such revisions.

CANCELLATION POLICY

Cancellation by You:

You may terminate your membership by emailing us at support@e-love.co quoting registration name and email id. In such cases, you will not be entitled to any refund of money you paid.

Cancellation by Us:

Upon giving you notice by email, we may at any time and without cause, terminate your account, deny you access to the website and delete your profile and any other content you have submitted by your use of the website on provision of reasonable notice. If so we will refund part of any fees already paid.

 

Privacy Policy


We recognize that privacy is important. Below are some common questions and answers related to how we handle privacy.


What kind of information is collected on this site?
When you join e-love.co, you will have to submit certain personal information, such as an email address, your gender, age, and other information that a typical dating site would need. Your email address is always private and never shared with anyone. Other information that you submit will be available on your profile, as one would expect.

Do you share my info with other companies?
We don't give, sell, or share any information you submit to us to third parties.

Why do you need my email address?
We require your email address so we can alert you of new messages, winks, friend requests, new singles in your area, etc. We do not abuse this feature, as our goal is to never annoy our users. There is an unsubscribe link on every email we send so you can stop receiving emails anytime with the click of a button.

Can I hide or remove my profile from e-love.co?
You can set your profile to 'invisible' any time you want. This will make it so no one can see your profile. You can set it back to visible at any time. You can also cancel your account at any time. This will completely delete your profile from our system. We don't try to make it impossible to delete yourself like some other sites might, deleting your account takes just 3 clicks from anywhere on the site. But you won't want to leave, this place is too much fun!

Do you use cookies?
We use cookies to enable the functions on this site to work. Without them DH would not function, so in order to use this site please have cookies enabled. Cookies are just small text files that reside on your computer. Sites will store session information in cookies in order to know whether you are logged in, etc. They are private.

Links
When browsing this site, you may encounter links that point to other sites. This could be in the form of advertising, or links that users might put in their profiles. e-love.co is not affiliated with these sites.

Communication with other members
Communication with other members on this site is handled through our messaging and instant messaging systems. Your email address is never used for communication and remains private at all times. The only personal information that is available to other members is what you have in your profile or what you give them.